Jobs at the Alpenrose

Leading people, shaping quality

Create a place where tranquillity, quality and contemporary luxury are tangible. For the spa area of our 5-star Familux Resort, we are looking for an experienced and visionary personality as Spa Manager who combines operational excellence with strategic vision and who will develop our spa area sustainably.

In your role, you will assume overall responsibility for spa operations - from efficient processes to managing and developing your team and ensuring the highest quality and service standards. With your flair for trends, efficiency and exceptional guest experience, you will design a spa offering that brings holistic well-being to life at the highest level and makes a significant contribution to the success of our resort.

Your tasks

• Overall responsibility for our spa area, including operational management and strategic development
• Management, training and development of a qualified team (approx. 12 employees)
• Ensuring a first-class guest experience - personal, individual, cordial
• Budget responsibility incl. planning, controlling and profitability analysis
• Responsibility for purchasing, stock management and product availability - with an eye for the essentials and the big picture
• Quality and hygiene control at a high level in cooperation with the management
• Development and implementation of sales strategies for treatments & spa products
• Active cooperation with the management to ensure and further develop our standards

What you bring with you

• Completed, sound training in spa management, wellness, cosmetics, massage or health management - ideally with additional qualifications in operations management or management
• Several years of demonstrable experience in a management position in a high-quality spa or wellness area, preferably in a 4- or 5-star hotel
• In-depth understanding of the operational management of a spa business, including personnel management, budget responsibility, merchandise management and quality management
• Leadership skills with the ability to motivate, develop and inspire a multidisciplinary team to deliver excellent guest service
• Strong analytical skills and experience in planning and controlling sales and cost figures
• Confident handling of modern spa and booking systems as well as digital product management
• High degree of customer orientation and a feel for the needs of discerning guests, combined with a clear awareness of quality
• Strong communication skills in German and English (at least B1/B2), other foreign languages an advantage
• Passion for innovation and further development in the spa sector, combined with a service-oriented and solution-oriented way of working

When you work at Familux Resorts, you are not a number in the system. You are not an employee. You are a member of the family!

And as part of our Familux Family, we guarantee you

• More than just "all inclusive" (buffet for breakfast, lunch and dinner as well as snacks and of course drinks, even on days off)
• Free participation in the Familux Academy - a training program with 120 training courses
• An innovative sales and quality award system
• A unique local bonus* of up to €300 gross extra milk (if you don't need accommodation from us)
• Free use of the entire hotel infrastructure (fitness room, indoor pool, outdoor pool, gym, sauna, Wi-Fi, bike rental for excursions and much more...)
• Accommodation for your own children in the children's club if required
• Employees recruit employees Benefit
• % on spa treatments and % on purchase of products and F&B
• Voluntary Sunday bonus from 1 year of service
• E-car option and bike leasing by arrangement and length of service

You can find all our Familux benefits under the following link: Familux Benefits

We are convinced that diversity and different perspectives strengthen our team. Every application is considered with equal attention and fairness.

Überkollektive und qualifikationsangemessene Bezahlung