Jobs at the Alpenrose

Leading People, Creating Quality

Create a place where tranquility, quality, and contemporary luxury come to life— at the Dachsteinkönig – Familux Resort in Gosau, nestled in the breathtaking natural surroundings of the Salzkammergut. For our spa area, we are seeking an experienced and visionary individual to serve as Spa Manager—someone who combines operational excellence with strategic foresight and will drive the sustainable development of our spa.

In this role, you’ll assume overall responsibility for spa operations —from ensuring efficient workflows and leading and developing your team to maintaining the highest standards of quality and service. With your keen sense of trends, cost-effectiveness, and exceptional guest experience, you will design a spa offering that enables guests to experience holistic well-being at the highest level and contributes significantly to the success of our resort.

Your Responsibilities

• Overall responsibility for our spa area, including operational management and strategic development
• Leading, training, and developing a qualified team (approximately 12 employees)
• Ensuring a first-class guest experience—personal, individualized, and warm
• Budget responsibility, including planning, controlling, and profitability analysis
• Responsibility for purchasing, inventory management, and product availability—with an eye for the essentials and the big picture
• High-level quality and hygiene control in collaboration with management
• Developing and implementing sales strategies for treatments and spa products
• Actively collaborating with management to maintain and further develop our standards

What You Bring to the Table

• A completed, comprehensive education in spa management, wellness, cosmetology, massage, or health management—ideally with additional qualifications in operations or management
• Several years of verifiable experience in a leadership position at a high-end spa or wellness facility, preferably in the 4- or 5-star hotel industry
• A deep understanding of the operational management of a spa, including personnel management, budgetary responsibility, inventory management, and quality management
• Leadership skills with the ability to motivate and develop a multidisciplinary team and inspire them to deliver excellent guest service
• Strong analytical skills and experience in planning and monitoring revenue and cost metrics
• Proficiency in using modern spa and reservation systems as well as digital product management
• A strong customer-oriented mindset and an intuitive understanding of the needs of discerning guests, combined with a clear focus on quality
• Strong communication skills in German and English (at least B1/B2); additional foreign languages are a plus
• A passion for innovation and continuous improvement in the spa sector, combined with a service-oriented and solution-oriented approach to work

When you work at Familux Resorts, you’re not just a number in the system. You’re not just an employee. You’re a member of the family!

Work with real benefits—because appreciation isn’t just a word to us.
You can find our Familux Benefits here: Familux Benefits

We’re convinced that diversity and different perspectives strengthen our team. Every application is reviewed with equal attention and fairness.

Above-college and qualification-appropriate salary

Be part of our culinary future!

Here at Familux, we’re planning something truly special!

Together with top chef Mike Süsser, we’re creating a new à la carte restaurant at the Dachsteinkönig that offers creative and modern takes on high-quality, regional ingredients. A stylish, cozy atmosphere and a live cooking experience over an open fire make a visit to Firedeck a true highlight for all the senses.

To ensure this project becomes the culinary centerpiece of our resorts, we’re looking for you: a passionate Chef de Cuisine (m/f/d) who enjoys redefining moments of culinary delight and inspiring guests with craftsmanship and creativity.

👉 You can find all the details about the planned renovation HERE

As Chef de Cuisine, you’ll be responsible—under the resort’s Executive Chef—for the operational, technical, and financial management of the restaurant. You’ll play a key role in shaping the culinary offerings, ensure quality standards are met, lead the kitchen team with clarity and motivation, and bear full responsibility for the success of the à la carte concept.

Your main responsibilities:

• Managing all kitchen operations—organizational, technical, and personnel-related
• Developing and implementing creative, seasonal à la carte menus with a distinctive culinary style, in exclusive collaboration with Mike Süsser
• Leading, motivating, and developing the kitchen team
• Active involvement in day-to-day operations and ensuring smooth workflow in the kitchen
• Responsibility for purchasing, cost calculations, cost of goods sold, and the ongoing optimization of the cost structure
• Responsibility for work schedules, shift rosters, inventory counts, and general financial management of the kitchen
• Compliance with and monitoring of all hygiene and quality standards in accordance with HACCP

This goes without saying for you:

• You have strong leadership skills and serve as a role model
• Creativity and a passion for high-quality cuisine
• You’re a natural organizer, resilient, and flexible
• Attention to quality and detail
• Entrepreneurial mindset and business acumen
• Ability to work in a team, strong communication skills, and loyalty
• You enjoy playing the role of host and collaborating across departments
• Very good German skills; English is a plus

Here’s what you can expect:

• Pre-opening of a completely new restaurant concept
• Creative freedom from the very beginning
• An independent team with no need to switch between hotel and restaurant operations
• Regular work hours during afternoon and evening shifts, no split shifts
• Monday and Tuesday as fixed days off
• Work hours from approximately 2:00 p.m. to 10:30 p.m.
• More free time and predictability thanks to a clear scheduling model

And as part of our Familux Family, we guarantee you

• More than just “all-inclusive” (buffet for breakfast, lunch, and dinner, as well as snacks and, of course, drinks—even on your days off)
• Free enrollment in the Familux Academy—a training program with 120 courses
• An innovative sales and quality bonus system
• A unique local bonus* of up to €300 gross in addition (if you don’t need housing from us)
• Free use of the entire hotel facilities (gym, indoor pool, outdoor pool, sports hall, sauna, Wi-Fi, bike rentals for excursions, and much more...)
• If needed, childcare for your own children at the kids’ club
• Employee Referral Program
• % off spa treatments and % off the purchase of products and F&B
• Optional Sunday bonus after 1 year of service
• Electric car option and bike leasing available upon arrangement and based on length of service

We believe that diversity and different perspectives strengthen our team. Every application is reviewed with equal attention and fairness.

Pay above the collective bargaining agreement and commensurate with qualifications

Be part of our culinary future!

Here at Familux, we’re currently planning something very special:
Together with top chef Mike Süsser, we’re creating a new à la carte restaurant at the Dachsteinkönig that offers creative and modern interpretations of high-quality, regional ingredients. A stylish, cozy atmosphere and a live cooking experience over an open fire make a visit to Firedeck a true highlight for all the senses.

To ensure this project becomes the culinary centerpiece of our resorts, we’re looking for you: a passionate Head Sommelier & Host (m/f/d) who, with expertise, personality, and genuine hospitality, creates special moments of enjoyment and plays a key role in shaping the wine and beverage culture at Firedeck .

👉 You can find all the details about the planned renovation HERE

Purpose of the Position:

As Head Sommelier & Host, you’ll be the central figure in Firedeck’s service team. You’ll inspire our guests with your passion for wine, cuisine, and hospitality, and work together with the kitchen team to create an extraordinary dining experience. With your expertise, you’ll shape the restaurant’s wine and beverage culture and play a key role in the success of the new à la carte concept.

Your main responsibilities:

• Responsibility for the entire wine and beverage menu at Firedeck
• Teamwork is a top priority, whether it involves wine procurement, event planning, or making changes
• Advising our guests on the selection of wines, champagnes, spirits, and non-alcoholic beverages
• Developing and continuously optimizing a high-quality, contemporary wine selection
• Providing expert support and training to the service team in the area of wine and beverages
• Conducting tastings and creating special culinary experiences
• Acting as an active host and providing personalized attention to our guests
• Managing the wine cellar, placing orders, conducting inventory counts, and tracking cost of goods sold
• Ensuring the highest standards of quality and service

When you work at Familux Resorts, you’re not just a number in the system. You’re not just an employee. You’re a member of the family!

This goes without saying for you

• Completed training in the hospitality or food service industry
• Ideally, completed sommelier training or a comparable qualification
• In-depth knowledge of wine, beverages, and cuisine
• A passion for hospitality and excellent service
• Confident, professional, and well-groomed demeanor
• Enjoyment of direct guest contact and providing personalized recommendations
• Willingness to work as part of a team—dedication, reliability, independence, and punctuality

• Very good German skills; English is a plus

Here’s what you can expect:

• Pre-opening of a completely new restaurant concept
• The opportunity to help shape the wine and beverage culture at Firedeck from the very beginning
• An independent team without having to switch between hotel and restaurant operations
• A high-quality culinary environment
• Regular working hours during afternoon and evening service, no split shifts
• Monday and Tuesday as fixed days off
• More free time and predictability thanks to a clear shift model
• Working hours from approximately 2:00 PM to 10:30 PM
• Plenty of room for your own ideas, creativity, and personal growth

Become part of our family! Don’thesitate —feel free to reach out to us anytime. We’re really looking forward to meeting you!

Minimum salary under the collective bargaining agreement (CBA): Pay Grade 2, €2,804 gross per month on a full-time basis. Higher pay may be offered depending on qualifications and experience.