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WORKING AT THE TOP EMPLOYER 2025 (by Rolling Pin!)

The Alpenrose Familux Resort is one of the leading luxury family resorts in Europe. Our aim is to offer families a holistic vacation experience at the highest level, characterized by warmth, quality and a high standard of cleanliness, order and hygiene.

Our Housekeeping Attendants in the Rooms area ensure that guest rooms, suites and the associated floor areas are in a neat, clean and inviting condition at all times.

Objective of the position:

As a Housekeeping Attendant, you are responsible for the proper cleaning, care and preparation of guest rooms, suites and the associated floor areas - naturally in accordance with the defined housekeeping standards.

Your main tasks:

• Cleaning, care and preparation of the guest rooms and suites in accordance with the defined housekeeping standards
• Cleaning and tidying the associated floor areas incl. corridors, stairs, floor offices etc.
• Carrying out departure, stay and special cleaning
• Work according to defined cleaning procedures, hygiene and safety standards
• Proper handling of cleaning agents, materials and equipment
• Reporting damage, defects or technical faults to the supervisor
• Tidiness and cleanliness of own work area (floor trolley, floor office)
• Adherence to the specified time and work processes
• Willingness to assist with special cleaning or increased workload

Our requirements for you:

Professional qualifications:

• Several years of relevant professional experience in housekeeping or room cleaning, ideally in the upscale vacation hotel industry
• A firm understanding of housekeeping standards, hygiene requirements and structured work processes
• Willingness to work according to clear standards and guidelines

Personal qualities:

• High personal standards of cleanliness, tidiness and quality
• Reliable, careful and independent way of working
• Sense of responsibility, accuracy and resilience in everyday working life
• Well-groomed appearance
• Ability to work in a team, cooperative demeanor and respectful interaction
• Willingness to work shifts, weekends and seasonal assignments
• Solid communication skills in German or English; additional language skills (e.g. Hungarian and/or Serbian) an advantage

When you work at Familux Resorts, you are not a number in the system. You are not an employee. You are a member of the family!

And as part of our Familux Family, we guarantee you:

• More than just "all inclusive" (buffet for breakfast, lunch and dinner as well as snacks and of course drinks, even on days off)
• Personal tips and participation in the house tips
• Sunday bonus - from 1 year of service
• Time billing to the minute
• Free participation in the Familux Academy - a training program with 120 training courses
• Free use of the entire hotel infrastructure (fitness room, indoor pool, outdoor pool, gym, sauna, W-LAN and much more...)
• Accommodation for your own children in the children's club (during vacation periods or permanently)
• Discounted hotel stays in our sister hotels all year round, also for family members and friends

You can find all our Familux benefits under the following link: Familux Benefits

Remuneration according to Familux Pay from at least € 2420 gross for 45 hours / week (depending on qualifications)

We are convinced that diversity and different perspectives strengthen our team. Every application is considered with equal attention and fairness.

Pay above the standard pay scale and commensurate with qualifications

WORK AT TOP.ARBEITGEBER 2025 (by Rolling Pin)!

As a Housekeeping Supervisor, you will ensure the smooth running of operations in your assigned area of responsibility and ensure that cleanliness, hygiene and quality standards are consistently maintained.

Your position has a strong operational focus: you are present on the floor, work actively, support the housekeeping staff in daily business and are the first point of contact for operational issues. At the same time, you are the extended arm of the Assistant Executive Housekeeper and a decisive factor in successfully implementing the housekeeping strategy "on the floor".

Your main tasks:

• Ensuring the consistent implementation of housekeeping standards in the direct working environment of employees
• Presence and guidance of the housekeeping staff in the assigned area during the daily business as well as active cooperation when required
• Checking guest rooms, public areas and internal areas in accordance with the defined quality and hygiene standards
• Ensuring compliance with timelines, workflows and priorities in the area of responsibility
• Responsibility for order, cleanliness and functionality of the housekeeping offices and floor trolleys
• Organization and coordination of additional and special services
• Support with inventories, material counts and ongoing monitoring of consumables
• Recognizing, reporting and tracking defects, damage or technical faults in collaboration with the technical department
• Technical support with the induction of new employees
• Passing on quality deviations, bottlenecks and suggestions for improvement to the supervisor

Our requirements for you:

Professional qualifications:

• Completed training in the hotel industry or several years of relevant professional experience in housekeeping, ideally in a management-related position
• Very good understanding of cleanliness, hygiene, order and efficient work processes
• Efficiency and a strong understanding of organization

Personal qualities:

• High standards of cleanliness, order and quality
• Structured, reliable and independent way of working
• Presence and assertiveness
• Hands-on mentality and willingness to actively participate
• Ability to work under pressure and maintain an overview even during work-intensive phases
• Team-oriented, respectful and clear demeanor
• A sense of responsibility for your own area and the team
• Good communication skills in German and English, additional language skills (e.g. Hungarian and/or Serbian) an advantage

When you work at Familux Resorts, you are not a number in the system. You are not an employee. You are a member of the family!

And as part of our Familux Family, we guarantee you:

• More than just "all inclusive" (buffet for breakfast, lunch and dinner as well as snacks and of course drinks, even on days off)
• Accommodation in a single room can be provided at a reasonable rent
• Personal tips and participation in the house tips
• Time billing to the minute
• Sunday bonus - from 1 year of service
• Free participation in the Familux Academy - a training program with 120 training courses
• Free use of the entire hotel infrastructure (fitness room, indoor pool, outdoor pool, gym, sauna, W-LAN and much more...)
• Accommodation for your own children in the children's club (during vacation periods or permanently)
• Discounted hotel stays in our sister hotels all year round, also for family members and friends

You can find all our Familux benefits under the following link: Familux Benefits

Remuneration according to Familux Pay from € 2920.00 gross at 45 h/week. (Overpayment depending on qualifications)

We are convinced that diversity and different perspectives strengthen our team. Every application is considered with equal attention and fairness.

Pay above the standard pay scale and commensurate with qualifications

WORKING AT THE TOP EMPLOYER 2025 (by Rolling Pin!)

The Alpenrose Familux Resort is one of the leading luxury family resorts in Europe. Our aim is to offer families a holistic vacation experience at the highest level, characterized by warmth, quality and a high standard of cleanliness, order and hygiene.

Our housekeeping attendants in the public areas ensure that all public, highly frequented and internal areas of the hotel are clean, tidy and inviting at all times. In doing so, they make a significant contribution to the first impression, the well-being of our guests and the high-quality appearance of the entire resort.

Objective of the position:

As a Housekeeping Attendant, you will be responsible for the ongoing cleaning, maintenance and control of all public as well as internal areas of the resort. Your goal is to keep these areas clean, tidy and of high quality at all times - taking into account different times of day, operational procedures and guest flows in the resort.

Your main tasks:

• Cleaning and maintaining the public areas of the resort including the lobby, reception areas, corridors, sanitary facilities, spa & wellness areas, F&B outlets and other publicly accessible areas
• Carrying out cleaning work in different time windows (early, late or close to peak times) to ensure smooth guest operations
• Cleaning and checking back-of-house, staff and functional areas
• Ongoing visual and cleanliness checks during daytime and guest operations
• Work according to defined cleaning procedures, hygiene and safety standards
• Proper handling of cleaning agents, materials, machines and equipment
• Reporting soiling, damage, defects or technical faults to the supervisor
• Order and cleanliness of own work and storage areas
• Support with special and basic cleaning
• Friendly, discreet and service-oriented appearance towards guests
• Willingness to assist with increased workload or special operational requirements

Our requirements for you:

Professional qualifications:

• Several years of relevant professional experience in housekeeping, professional cleaning or facility management
• Experience in the upscale hotel industry, in comparable resort structures or in the cleaning of large, high-quality properties is an advantage
• A firm understanding of cleanliness, hygiene, order and visible quality standards
• Experience in handling cleaning agents, machines and technical aids
• Willingness to work according to clear standards, procedures and specifications

Personal qualities:

• Very high personal standards of cleanliness, order and hygiene
• Reliable, careful and independent way of working
• Sense of responsibility, accuracy and resilience in everyday working life
• Well-groomed appearance and attentive demeanor in the guest area
• Ability to work in a team, cooperative demeanor and respectful interaction
• Time flexibility in the context of shift work and understanding of different working hours in the public area
• Solid communication skills in German or English; additional language skills (e.g. Hungarian and/or Serbian) an advantage

When you work at Familux Resorts, you are not a number in the system. You are not an employee. You are a member of the family!

And as part of our Familux Family, we guarantee you:

• More than just "all inclusive" (buffet for breakfast, lunch and dinner as well as snacks and of course drinks, even on days off)
• Personal tips and participation in the house tips
• Sunday bonus - from 1 year of service
• Time billing to the minute
• Free participation in the Familux Academy - a training program with 120 training courses
• Free use of the entire hotel infrastructure (fitness room, indoor pool, outdoor pool, gym, sauna, W-LAN and much more...)
• Accommodation for your own children in the children's club (during vacation periods or permanently)
• Discounted hotel stays in our sister hotels all year round, also for family members and friends

You can find all our Familux benefits under the following link: Familux Benefits

Remuneration according to Familux Pay from at least € 2420 gross for 45 hours / week (depending on qualifications)

We are convinced that diversity and different perspectives strengthen our team. Every application is considered with equal attention and fairness.

Pay above the standard pay scale and commensurate with qualifications; plus Sunday bonuses; plus personal and in-house tips.

The Alpenrose Familux Resort is one of the leading luxury family resorts in Europe. Our aim is to offer families a holistic vacation experience at the highest level, characterized by quality, warmth, professionalism and an uncompromising standard of cleanliness, order and care throughout the hotel. Housekeeping plays a central role in this. It is largely responsible for the first and lasting impression of the resort and ensures that rooms, public areas and internal areas are in perfect, high-quality condition at all times.

As Executive Housekeeping Manager, you are responsible for the operational, technical and organizational management of the entire housekeeping area and ensure that all guest rooms, public areas as well as staff and back-of-house areas meet the resort's high quality, hygiene and service standards at all times.

In addition to the operational responsibility, the focus of the position is on the responsibility for the structural development of the organization, the systematic qualification and development of the teams as well as the evaluation, control and sustainable anchoring of housekeeping standards throughout the resort.

Your main tasks:

• Operational, technical and organizational overall management of the housekeeping area including guest rooms, public areas, F&B outlets, spa & wellness areas as well as staff and back-of-house areas
• Overall responsibility for ensuring a consistently high level of cleanliness, hygiene and quality throughout the resort
• Responsibility for the evaluation, further development and sustainable implementation of housekeeping standards, quality processes and control systems
• Establishing, managing and continuously developing an efficient housekeeping organization including clear management structures, roles and responsibilities
• Organization and management of staff deployment, duty and working time models and resources
• Responsibility for operational costs, use of materials, inventory management and the evaluation and planning of necessary investments
• Management and overall technical responsibility for external service providers in the housekeeping environment
• Regular, overarching quality controls and inspections to ensure that defined standards are met
• Active participation in the further development of process and quality-relevant organizational structures in the rooms area

Our requirements for you:

Professional qualifications

• Proven professional and management experience as an executive housekeeper or in a deputy management role in a 4- or 5-star hotel
• Very good operational understanding of all housekeeping relevant processes in rooms and public areas
• Experience in staff scheduling, cost control, materials and inventory management
• Sound knowledge of quality, hygiene and organizational standards
• Ability to manage operational quality, organization and profitability simultaneously
• Experience in working with structured quality, hygiene and organizational standards (e.g. LQA, ISO, comparable internal quality or audit systems) or demonstrable understanding of their structure, implementation and sustainable application in operational hotel operations
• Good user knowledge of MS Office, confident use of Opera / Opera Cloud is required

Personal characteristics

• Strong sense of cleanliness, order, hygiene and service quality
• Structured, confident leader with natural authority and a clear attitude
• Experience in leading international, multicultural teams and the ability to organize training and work processes in a clear, structured and practical manner
• Strong organizational and coordination skills with a strong personal commitment to quality
• Ability to switch confidently between organizational work and operational presence
• Ability to work under pressure, strong decision-making skills and clear, calm communication
• Very good written and spoken German and English, additional language skills (e.g. Hungarian and/or Serbian) an advantage
• Experience in leading multicultural teams desirable

When you work at Familux Resorts, you are not a number in the system. You are not an employee. You are a member of the family!

And as part of our Familux Family, we guarantee you:

• More than just "all inclusive" (buffet for breakfast, lunch and dinner as well as snacks and of course drinks, even on days off)
• Accommodation in a single room can be provided at a reasonable rent
• Personal tips and participation in the house tips
• Time billing to the minute
• Free participation in the Familux Academy - a training program with 120 training courses
• Free use of the entire hotel infrastructure (fitness room, indoor pool, outdoor pool, gym, sauna, Wi-Fi, bike rental for excursions and much more...)
• Accommodation for your own children in the children's club (during vacation periods or permanently)
• Discounted hotel stays in our sister hotels all year round, also for family members and friends
• You can find all our Familux benefits under the following link: Familux Benefits

Remuneration according to Familux Pay from € 3570.00 gross at 45 h/week. (Overpayment depending on qualifications)

We are convinced that diversity and different perspectives strengthen our team. Every application is considered with equal attention and fairness.

Pay above the standard pay scale and commensurate with qualifications; plus Sunday bonuses; plus personal and in-house tips.

Starte deine Karriere im Dachsteinkönig!

Du bist ein echtes Organisationstalent, bewahrst gerne den Überblick und hast eine schnelle Auffassungsgabe? Dann ist diese Ausbildung wie gemacht für dich! Als Hotel- & Gastgewerbeassistent:in lernst du bei uns alle wichtigen Abläufe in einem modernen Familienresort kennen – von der Rezeption über den Service bis hin zur internen Büroorganisation.

Das erwartet dich bei uns

• 3-jährige Ausbildung mit spannenden Einblicken in alle Hotelbereiche
• Du bist einige Monate im Servicebereich tätig – gemeinsam mit dem Team sorgst du für ein rundum gelungenes Gästeerlebnis
• Du empfängst Gäste professionell und freundlich – vom Check-in bis zum Check-out
• Du betreust unsere Gäste persönlich, am Telefon und per E-Mail
• Du erstellst Hotelrechnungen und übernimmst Aufgaben im Bereich Kassa und Büroorganisation
• Du lernst, wie man mit Gästewünschen und Reklamationen souverän umgeht
• Du arbeitest abteilungsübergreifend mit Service, Küche, Etage, Technik und Spa zusammen
• Du besuchst regelmäßig Schulungen und Weiterbildungskurse (Interne Learning Academy) 
• Natürlich gehören auch Sauberkeit und Ordnung am Arbeitsplatz dazu
• Deine Aufgaben im Servicebereich findest du übrigens auch in der Lehre zur/zum Restaurantfachfrau/-mann – du bekommst also gleich zwei spannende Einblicke auf einmal!

Das bringst du mit

• Interesse am Hotelleben und Freude an Teamarbeit
• Freundliches Auftreten und Organisationstalent
• Zuverlässigkeit und Lernbereitschaft
• Einen Pflichtschulabschluss (oder kurz davor)

Darauf kannst du dich freuen

🎓 Viele zusätzliche Extras für Lehrlinge (z. B. Familux Academy, Events, Prämien) 
🎁 Gutscheine & Goodies für besondere schulische Erfolge
⏱️ Sekundengenaue Arbeitszeiterfassung & Unterstützung bei der LAP (inkl. Berichtsheft)
🍽️ All-in-Verpflegung – Frühstück, Mittag, Abendessen & Snacks, auch an freien Tagen
💪 Kostenlose Nutzung von Fitnessraum, Pool, Sauna und mehr
🏨 Ermäßigte Aufenthalte in allen Familux Resorts für dich & deine Familie
💵 Trinkgeld: Zugang zum hauseigenen Trinkgeldsystem mit fairer Aufteilung

Lehre & Matura? Bei uns geht beides!
Starte deine Zukunft mit doppelter Power – im Dachsteinkönig

Du möchtest eine spannende Lehre machen, aber gleichzeitig auch die Matura in der Tasche haben? Kein Problem –wir bieten dir die perfekte Kombination aus praktischer Ausbildung und Berufsmatura.

Gemeinsam unterstützen wir dich dabei, deinen Weg zur Matura parallel zur Lehre zu gehen – individuell, flexibel und ganz auf dich abgestimmt.

Falls du Interesse hast, schreib uns gerne das noch zusätzlich in deine Bewerbung. 

Wir sind davon überzeugt, dass Vielfalt und unterschiedliche Perspektiven unser Team stärken. Jede Bewerbung wird mit gleicher Aufmerksamkeit und Fairness geprüft.

Lehrlingsentgelt lt. österreichischen Kollektiv, incl. Einheimischen Bonus* von je 100€ Brutto pro Monat zusätzlich

Would you like to work in an innovative family resort where humanity, warmth and a genuine team culture are very important? Then you've come to the right place!

As part of Familux Resorts, we stand for extraordinary experiences - for guests of all ages. So that we can live this experience every day, we need people like you: committed, motivated and full of a host's heart.

Even if no suitable position is currently advertised, we would be delighted to receive your unsolicited application!

You can shine with us in these areas

• Front Office & Reservations | you are the friendly voice and the first smile
• Service, Bar & Sommelier | you love to prepare special moments of pleasure for guests
• Kitchen | from commis to kitchen professional - you conjure up taste sensations
• Housekeeping | you make sure that families feel completely at ease
• Kids Club, baby care & teen care | you make children's eyes light up
• Spa, wellness & fitness | you provide peace and energy
• Technology | you keep the business running
• Administration & Management | you organize, plan and develop

Or do you have talents that we haven't even thought of yet? Perfect - we are curious!

As part of our Familux Family, we guarantee you:

• More than just "all inclusive" (buffet for breakfast, lunch and dinner as well as snacks and of course drinks, even on days off)
• Local bonus
• Personal tips and participation in the house tips
• Time billing to the minute
• Free participation in the Familux Academy - a training program with 120 training courses
• Free use of the entire hotel infrastructure (fitness room, indoor pool, outdoor pool, gym, sauna, W-LAN and much more...)
• Accommodation for your own children in the children's club (during vacation periods or permanently)
• Discounted hotel stays in our sister hotels all year round, also for family members and friends

You can find all our Familux benefits under the following link: Familux Benefits

We are convinced that diversity and different perspectives strengthen our team. Every application is considered with equal attention and fairness

Starte deine Karriere in der Alpenrose!

Du bist ein echtes Organisationstalent, bewahrst gerne den Überblick und hast eine schnelle Auffassungsgabe? Dann ist diese Ausbildung wie gemacht für dich! Als Hotel- & Gastgewerbeassistent:in lernst du bei uns alle wichtigen Abläufe in einem modernen Familienresort kennen – von der Rezeption über den Service bis hin zur internen Büroorganisation.

Das erwartet dich bei uns

• 3-jährige Ausbildung mit spannenden Einblicken in alle Hotelbereiche
• Du bist einige Monate im Servicebereich tätig – gemeinsam mit dem Team sorgst du für ein rundum gelungenes Gästeerlebnis
• Du empfängst Gäste professionell und freundlich – vom Check-in bis zum Check-out
• Du betreust unsere Gäste persönlich, am Telefon und per E-Mail
• Du erstellst Hotelrechnungen und übernimmst Aufgaben im Bereich Kassa und Büroorganisation
• Du lernst, wie man mit Gästewünschen und Reklamationen souverän umgeht
• Du arbeitest abteilungsübergreifend mit Service, Küche, Etage, Technik und Spa zusammen
• Du besuchst regelmäßig Schulungen und Weiterbildungskurse (Interne Learning Academy) 
• Natürlich gehören auch Sauberkeit und Ordnung am Arbeitsplatz dazu
• Deine Aufgaben im Servicebereich findest du übrigens auch in der Lehre zur/zum Restaurantfachfrau/-mann – du bekommst also gleich zwei spannende Einblicke auf einmal!

Das bringst du mit

• Interesse am Hotelleben und Freude an Teamarbeit
• Freundliches Auftreten und Organisationstalent
• Zuverlässigkeit und Lernbereitschaft
• Einen Pflichtschulabschluss (oder kurz davor)

Darauf kannst du dich freuen

🎓 Viele zusätzliche Extras für Lehrlinge (z. B. Familux Academy, Events, Prämien) 
🎁 Gutscheine & Goodies für besondere schulische Erfolge
⏱️ Sekundengenaue Arbeitszeiterfassung & Unterstützung bei der LAP (inkl. Berichtsheft)
🍽️ All-in-Verpflegung – Frühstück, Mittag, Abendessen & Snacks, auch an freien Tagen
💪 Kostenlose Nutzung von Fitnessraum, Pool, Sauna und mehr
🏨 Ermäßigte Aufenthalte in allen Familux Resorts für dich & deine Familie
💵 100€ Einheimischenbonus pro Monat (wenn keine Unterkunft vom Resort benötigt wird) 

Lehre & Matura? Bei uns geht beides!
Starte deine Zukunft mit doppelter Power – in der Alpenrose

Du möchtest eine spannende Lehre machen, aber gleichzeitig auch die Matura in der Tasche haben? Kein Problem –wir bieten dir die perfekte Kombination aus praktischer Ausbildung und Berufsmatura.

Gemeinsam unterstützen wir dich dabei, deinen Weg zur Matura parallel zur Lehre zu gehen – individuell, flexibel und ganz auf dich abgestimmt.

Falls du Interesse hast, schreib uns gerne das noch zusätzlich in deine Bewerbung. 

Wir sind davon überzeugt, dass Vielfalt und unterschiedliche Perspektiven unser Team stärken. Jede Bewerbung wird mit gleicher Aufmerksamkeit und Fairness geprüft.

Lehrlingsentgelt lt. österreichischen Kollektiv, inkl. Einheimischen Bonus* von je 100€ Brutto pro Monat zusätzlich