Jobs at the Dachsteinkönig

Alpenrose - Familux Resort

Spa Manager (m/w/d)

Department: SPA, Abteilungsleiter
Employment contract Full time

KV-Mindestgehalt BG 1, € 2810 brutto /Monat auf Vollzeitbasis. Überzahlung je nach Qualifikation und Erfahrung vorgesehen

More information Apply now

Leadership, Wellness & Hospitality Excellence in a Luxury Family Resort

Do you have a passion for wellness, enjoy working with people, and lead by example? Are you not only a manager but also a true host with a hands-on mentality? Then you are exactly who we are looking for!

As our Spa Manager (m/f/d), you will take full responsibility for our spa department while remaining actively involved in the daily operation. You will lead your team with passion, support guests and colleagues whenever needed, and ensure exceptional service quality and a wellness experience that creates lasting memories for families.

Your Responsibilities:

Overall operational and organizational responsibility for the spa department
Active involvement in the daily operation with a genuine hands-on approach
Performing spa treatments and wellness services according to your qualifications
Providing personalized consultation to guests regarding treatments, wellness offers, and products
Actively promoting and selling spa treatments, retail products, packages, and additional services
Ensuring a warm, professional welcome and personalized guest care
Leading, motivating, and developing the spa team in daily operations
Creating duty rosters and work schedules while supporting staff development
Ensuring smooth operations at the spa reception and throughout all treatment and wellness areas
Maintaining and monitoring quality, hygiene, and service standards
Professionally handling guest feedback, requests, and complaints
Planning and implementing sales campaigns, spa packages, and promotional activities
Managing budgets, KPIs, reporting, and achieving financial targets
Working closely with other departments to create a seamless guest experience
Ensuring cleanliness, organization, and a calm, elegant atmosphere throughout the spa

What You Bring:

Completed training as a beautician, massage therapist, wellness therapist, or comparable professional experience
Several years of experience in the spa or wellness industry, ideally in a leadership role
A strong hands-on mentality and a passion for working directly with guests
Experience in performing treatments and providing personalized guest consultations
Strong sales skills and enthusiasm for premium spa products and wellness services
Experience in leading, motivating, and developing team members
Extensive knowledge of spa treatments, wellness concepts, and current industry trends
Proficiency in MS Office and digital tools
Strong business acumen and an interest in performance indicators and financial results
Excellent organizational skills, sense of responsibility, and entrepreneurial thinking
Professional appearance and outstanding communication skills
Fluent German and English skills; additional languages are an advantage

When you work at Familux Resorts, you are not just another employee. You are not a number in the system. You are part of our family!

As a member of the Familux Family, we offer you:

More than just “all-inclusive” (breakfast, lunch, dinner, snacks, and beverages – even on your days off)
Free participation in the Familux Academy, featuring over 120 training courses
An innovative bonus system based on revenue and quality performance
A unique local resident bonus* of up to €300 gross per month (if you do not require staff accommodation)
Complimentary use of the entire hotel infrastructure, including fitness center, indoor and outdoor pools, sports hall, sauna, Wi-Fi, bicycle rental, and much more
Childcare options for your own children in our Kids Club, if required
Employee Referral Program benefits
Discounts on spa treatments, retail products, and Food & Beverage offerings
Discover all Familux benefits here: Familux Benefits

We firmly believe that diversity and different perspectives strengthen our team. Every application is reviewed with equal attention, fairness, and respect.