The Sous Chef supports the Head Chef in operational management and works with him to ensure stable processes and consistently high quality in day-to-day business. The Sous Chef makes a significant contribution to implementing the standards, managing the team on a day-to-day basis and ensuring that the service runs smoothly.

In the absence of the Head Chef, the Sous Chef takes over the operational management of the kitchen and ensures the reliable implementation of processes.

Your main tasks:

• Supporting the Head Chef in operational management
• Operational deputy for the Head Chef in day-to-day business in his absence
• Actively participate in day-to-day kitchen operations by taking on your own position
• Ensuring smooth processes during services and support with pass management
• Supporting the management, guidance and motivation of the kitchen team
• Support in the implementation and further development of the menus under the direction of the Head Chef
• Supporting the use of goods, purchasing, warehousing, inventories and the economic management of kitchen operations in your own area of responsibility
• Ensuring compliance with and active implementation of all quality, hygiene and safety standards (incl. HACCP)
• Working closely with the Head Chef, service and restaurant management to ensure optimal coordination of processes
• Act as a role model in daily work - professional, collegial and reliable

Our requirements for you:

Professional qualifications

• Completed training as a chef
• Several years of experience in upscale à la carte gastronomy, ideally as a sous chef or similar
• Sound knowledge of all items, modern cooking techniques, presentation standards
• Experience in operational organization, staff management and process control
• Knowledge of HACCP

Personal qualities

• Exemplary leadership personality with team spirit
• High quality standards, ability to work under pressure and hands-on mentality
• Structured, independent way of working
• Strong communication skills, flexibility and solution-oriented thinking
• Very good knowledge of German, English an advantage

When you work at Familux Resorts, you are not a number in the system. You are not an employee. You are a member of the family!

And as part of our Familux Family, we guarantee you:

• More than just "all inclusive" (buffet for breakfast, lunch and dinner as well as snacks and of course drinks, even on days off)
• Accommodation in a single room can be provided at a reasonable rent
• Personal tips
• Turnover bonus
• Time billing to the minute
• Free participation in the Familux Academy - a training program with 120 training courses
• Free use of the entire hotel infrastructure (fitness room, indoor pool, outdoor pool, gym, sauna, W-LAN, and much more...)
• Accommodation for your own children in the children's club (during vacation periods or permanently)
• Discounted hotel stays in our sister hotels all year round, also for family members and friends

You can find all our Familux benefits under the following link: Familux Benefits

Remuneration according to Familux Pay from € 2920.00 gross at 45 h/week. (Overpayment depending on qualifications)

We are convinced that diversity and different perspectives strengthen our team. Every application is considered with equal attention and fairness.

Above-tariff and qualification-appropriate pay; plus local bonus; plus turnover bonus, plus personal tips

In den Familux Resorts leben wir Gastfreundschaft, Begeisterung und höchste Qualität – und das speziell für Familien. Wir suchen dich als kreativen, leidenschaftlichen und führungsstarken Küchenchef (m/w/d) für unser À-la-carte-Restaurant die Winelounge. Du liebst es, Gäste mit hochwertigen Gerichten zu begeistern und ein Team mit Herz und Verstand zu führen? Dann bist du bei uns genau richtig!

Deine Aufgaben in der Familux Family

• Verantwortung für den gesamten À-la-carte-Bereich – von der Speisengestaltung bis zur Qualitätssicherung.
• Entwicklung kreativer, saisonaler Menüs und kulinarischer Highlights für unsere Gäste.
• Führung, Motivation und Entwicklung des Küchenteams im À-la-carte-Bereich.
• Sicherstellung eines reibungslosen Küchenablaufs und Einhaltung der Familux Qualitätsstandards.
• Enge Zusammenarbeit mit dem F&B-Management zur Weiterentwicklung unseres kulinarischen Angebots.
• Kontrolle und Optimierung der Wareneinsätze sowie der Einhaltung der HACCP-Richtlinien.

Das bringst du mit

• Abgeschlossene Ausbildung als Koch/Köchin und mehrjährige Erfahrung in einer vergleichbaren Position.
• Leidenschaft für hochwertige Gastronomie und innovative Küche.
• Strukturierte, selbstständige Arbeitsweise und Organisationstalent.
• Führungskompetenz, Teamgeist und Begeisterungsfähigkeit.
• Herzliche Ausstrahlung und Freude am Umgang mit Menschen – du passt zu unserer Familux Kultur.
   

Und als Teil unserer Familux Family garantieren wir dir:

• Eine verantwortungsvolle Führungsposition in einem renommierten Resort mit exzellenten Entwicklungsmöglichkeiten
• Ein familienorientiertes Arbeitsumfeld, in dem Deine Ideen geschätzt und Deine Leistungen anerkannt werden
  Mehr als nur "all inklusive" (Buffet zum Frühstück, Mittag- und Abendessen sowie Snacks und natürlich Getränke, auch an freien Tagen)
• Wohnung mit Wohnküche und separatem Schlafzimmer, zu günstigen Konditionen
• Persönliche Trinkgelder sowie Partizipation am Haustrinkgeld
  Minutengenaue Zeitabrechnung
• Kostenfreie Teilnahme an der Familux Academy - einem Schulungsprogramm mit 120 Schulungen
• Nutzung der gesamten Hotelinfrastruktur kostenfrei (Fitnessraum, Hallenbad, Freibad, Turnhalle, Sauna, W-LAN, Fahrradverleih für Ausflüge und vieles mehr...)
• Unterbringung der eigenen Kinder im Kinderclub (in den Ferienzeiten oder auf Dauer)
• Ermäßigte Hotelaufenthalte in unseren Schwesterhotels das ganze Jahr, auch für Familienmitglieder und Freunde
  
  
  Unsere gesamten Familux Benefits findest du unter folgendem Link: Familux Benefits

Überkollektive und qualifikationsangemessene Bezahlung; zzgl. Einheimischenbonus; zzgl. persönliche und hausinterne Trinkgelder

WORKING AT THE TOP EMPLOYER 2025 (by Rolling Pin!)

The Alpenrose Familux Resort is one of the leading luxury family resorts in Europe. Our aim is to offer families a holistic vacation experience at the highest level - characterized by quality, warmth, professionalism and excellent organization of all processes.

The front office plays a central role in this. As the first point of contact for guests and as the organizational interface between the departments, it makes a significant contribution to the quality of the entire stay.

Some of your tasks:

• Operational co-responsibility for the front office area including daily coordination, process control and shift organization
• Active involvement in day-to-day operations to ensure consistently high service and quality standards
• Supporting the Front Office Manager in implementing and ensuring all service, quality and safety standards
• Professional handling of guest complaints and solution-oriented support of demanding guests within the scope of operational responsibility
• Structured recording, prioritization and forwarding of relevant guest information and operational challenges to the Front Office Manager
• Close cooperation and smooth flow of information between all guest-related areas to identify and resolve operational issues at an early stage
• Support with duty scheduling, time recording and vacation coordination
• Participation in the induction, training and further development of new employees

A matter of course for you anyway:

• Several years of professional experience at the front office, preferably in the upscale vacation hotel industry (4- or 5-star)
• Initial management experience as an Assistant Front Office Manager
• Completed training in the hotel industry is a strong plus
• Very good operational understanding of all front office relevant processes
• Confident handling of PMS systems, ideally Oracle's Opera Cloud
• Experience in dealing professionally with demanding guests and service recovery situations
• Confident handling of MS Office

When you work at Familux Resorts, you are not a number in the system. You are not an employee. You are a member of the family!

And as part of our Familux Family, we guarantee you:

• More than just "all inclusive" (buffet for breakfast, lunch and dinner as well as snacks and of course drinks, even on days off)
• Accommodation in a single room can be provided at a reasonable rent
• Weekend bonus
• Personal tips and participation in the house tips
• Time billing to the minute
• Free participation in the Familux Academy - a training program with 120 training courses
• Free use of the entire hotel infrastructure (fitness room, indoor pool, outdoor pool, gym, sauna, Wi-Fi, bike rental for excursions and much more...)
• Accommodation for your own children in the children's club (during vacation periods or permanently)
• Discounted hotel stays in our sister hotels all year round, also for family members and friends

You can find all our Familux benefits under the following link: Familux Benefits

Sounds like an exciting challenge? Then apply now and become part of our Familux team!

Remuneration according to Familux Pay up to € 3.440,- gross per month at 45h/week and local bonus possible.

We are convinced that diversity and different perspectives strengthen our team. Every application is considered with equal attention and fairness

Pay above the standard pay scale and commensurate with qualifications; plus Sunday bonuses; plus personal and in-house tips.

WORKING AT THE TOP EMPLOYER 2025 (by Rolling Pin!)

The Alpenrose Familux Resort is one of the leading luxury family resorts in Europe. Our aim is to offer families a holistic vacation experience at the highest level - characterized by quality, warmth, professionalism and excellent organization of all processes.

The front office plays a central role in this. As the first point of contact for guests and as the organizational interface between the departments, it makes a significant contribution to the quality of the entire stay.

Some of your tasks:

• Operational and technical management of the Front Office area (Reception, Guest Relations, Night Audit)
• Ensuring a smooth flow of information between all guest-related areas and the hotel management
• First management escalation level for guest complaints, special guest cases and sensitive situations in the hotel
• Active presence in the hotel and acting as a role model in appearance, communication and management style
• Structured recording, prioritization and forwarding of guest information, special features and operational challenges
• Leading, motivating, training and developing the team
• Creating and monitoring duty rosters, time recording and vacation planning
• Ensuring consistent compliance with all service, quality and safety standards at the front office
• Active participation in the analysis, further development and sustainable implementation of processes and quality standards in the rooms area

A matter of course for you anyway:

• Several years of professional experience as a Front Office Manager, preferably in the upscale vacation hotel industry (4- or 5-star)
• Proven management experience in leading larger teams and in complex resort structures
• Sound operational understanding of all front office relevant processes including room management, upselling and close collaboration with revenue management
• Ability to act as a competent contact person in cooperation with revenue management, accounting and reservations
• Strong service and problem-solving skills as well as confident handling of VIPs, demanding guest groups and complex service recovery situations
• Very good and proven knowledge of Oracle's Opera (Cloud) as well as strong reporting and analysis skills to manage quality, guest satisfaction and operational metrics
• Strong analytical skills for the evaluation, optimization and sustainable implementation of processes and quality standards
• Confident handling of MS Office and a strong understanding of numbers and processes
• Advanced management or business qualifications (e.g. management programs, management studies or comparable further training) are a strong plus

When you work at Familux Resorts, you are not a number in the system. You are not an employee. You are a member of the family!

And as part of our Familux Family, we guarantee you:

• More than just "all inclusive" (buffet for breakfast, lunch and dinner as well as snacks and of course drinks, even on days off)
• Accommodation in a single room can be provided at a reasonable rent
• Weekend bonus
• Personal tips and participation in the house tips
• Time billing to the minute
• Free participation in the Familux Academy - a training program with 120 training courses
• Free use of the entire hotel infrastructure (fitness room, indoor pool, outdoor pool, gym, sauna, Wi-Fi, bike rental for excursions and much more...)
• Accommodation for your own children in the children's club (during vacation periods or permanently)
• Discounted hotel stays in our sister hotels all year round, also for family members and friends

You can find all our Familux benefits under the following link: Familux Benefits

Sounds like an exciting challenge? Then apply now and become part of our Familux team!

Remuneration according to Familux Pay up to € 3.870,- gross per month at 45h/week and local bonus possible.

We are convinced that diversity and different perspectives strengthen our team. Every application is considered with equal attention and fairness

Pay above the standard pay scale and commensurate with qualifications; plus Sunday bonuses; plus personal and in-house tips.

Curtain up for you!

We are looking for you because you simply enjoy dealing with our big and small guests. You love to advise and inspire them. You are a juggler of glasses and fill them with the best drinks. You know how important our job as service staff is, because we always know when we are allowed to be animator, advisor, taster, or psychotherapist for our guests. You are the one who is pulling all the strings and you are the one who is either discussing the possible hiking routes and excursions of the day with the guests, or the one who is allowed to comment on the most exciting stories about the experiences of the day in the evening. Do you have time for that? Sure, because you have it all under control.

Because you are definitely not a plate cab, but our number 1!

When you work at Familux Resorts, you're not a number in the system. You're not an employee. You are a family member!

And as part of our family, we guarantee you:

• Working for one of the most innovative employers in the industry!

• Flexible working time models (mini-job, part-time or full-time - we accommodate your life situation).

• Possibility of working a 4-day week (if no company accommodation is required)

• Inexpensive access to an e-car (can also be used privately)

• Permanent employment

• Pay above the standard pay scale and commensurate with qualifications

• Placement bonus of up to € 1,000 for recruited employees

• Sunday bonuses 50% of the h-rate

• personal tips as well as participation in house tips

• to-the-minute time accounting with palm scan

• More than just "all inclusive" (buffet for breakfast, lunch and dinner as well as snacks and of course drinks, also on days off) - for this we have our own employee kitchen service

• Work clothes will be provided for you

• Free participation in the Familux Academy - a training program with 120 training sessions and your own Familux app

• Regular participation in employee surveys, so that you can help shape your own daily work routine

• Accommodation in a single room (equipment: bath/shower, WC, TV, Internet) can be provided at a favorable rental rate

• Use of the entire hotel infrastructure free of charge (fitness room, indoor swimming pool, outdoor swimming pool, gym, sauna, W-LAN, bicycle rental for excursions and much more...)

• Accommodation of own children in the children's club (during the vacation periods or permanently)

• discounted hotel stays in our sister hotels all year round, also for family members

• many reduced conditions (ski pass, ski rental, wellness treatments, cosmetic products)

• joint leisure activities such as ski days, sports evenings, joint hikes and much more.

For you anyway self-evident

• completed education or experienced career changer
• free access to the Austrian labor market
• good knowledge of German
• friendliness and helpfulness towards guests and colleagues
• Willingness to live the company philosophy
• Interest in and love of the hotel business and services
• willingness to work in a team - commitment, reliability, independence and punctuality

• neat appearance

Salary up to € 2,676.00 per month (incl. locals bonus and Sunday supplement); plus 13th & 14th month salary; plus personal & in-house tips; Possible annual salary incl. all bonuses: > € 38,000.00