Leadership, Wellness & Hospitality Excellence in a Luxury Family Resort

Do you have a passion for wellness, enjoy working with people, and lead by example? Are you not only a manager but also a true host with a hands-on mentality? Then you are exactly who we are looking for!

As our Spa Manager (m/f/d), you will take full responsibility for our spa department while remaining actively involved in the daily operation. You will lead your team with passion, support guests and colleagues whenever needed, and ensure exceptional service quality and a wellness experience that creates lasting memories for families.

Your Responsibilities:

• Overall operational and organizational responsibility for the spa department
• Active involvement in the daily operation with a genuine hands-on approach
• Performing spa treatments and wellness services according to your qualifications
• Providing personalized consultation to guests regarding treatments, wellness offers, and products
• Actively promoting and selling spa treatments, retail products, packages, and additional services
• Ensuring a warm, professional welcome and personalized guest care
• Leading, motivating, and developing the spa team in daily operations
• Creating duty rosters and work schedules while supporting staff development
• Ensuring smooth operations at the spa reception and throughout all treatment and wellness areas
• Maintaining and monitoring quality, hygiene, and service standards
• Professionally handling guest feedback, requests, and complaints
• Planning and implementing sales campaigns, spa packages, and promotional activities
• Managing budgets, KPIs, reporting, and achieving financial targets
• Working closely with other departments to create a seamless guest experience
• Ensuring cleanliness, organization, and a calm, elegant atmosphere throughout the spa

What You Bring:

• Completed training as a beautician, massage therapist, wellness therapist, or comparable professional experience
• Several years of experience in the spa or wellness industry, ideally in a leadership role
• A strong hands-on mentality and a passion for working directly with guests
• Experience in performing treatments and providing personalized guest consultations
• Strong sales skills and enthusiasm for premium spa products and wellness services
• Experience in leading, motivating, and developing team members
• Extensive knowledge of spa treatments, wellness concepts, and current industry trends
• Proficiency in MS Office and digital tools
• Strong business acumen and an interest in performance indicators and financial results
• Excellent organizational skills, sense of responsibility, and entrepreneurial thinking
• Professional appearance and outstanding communication skills
• Fluent German and English skills; additional languages are an advantage

When you work at Familux Resorts, you are not just another employee. You are not a number in the system. You are part of our family!

As a member of the Familux Family, we offer you:

• More than just “all-inclusive” (breakfast, lunch, dinner, snacks, and beverages – even on your days off)
• Free participation in the Familux Academy, featuring over 120 training courses
• An innovative bonus system based on revenue and quality performance
• A unique local resident bonus* of up to €300 gross per month (if you do not require staff accommodation)
• Complimentary use of the entire hotel infrastructure, including fitness center, indoor and outdoor pools, sports hall, sauna, Wi-Fi, bicycle rental, and much more
• Childcare options for your own children in our Kids Club, if required
• Employee Referral Program benefits
• Discounts on spa treatments, retail products, and Food & Beverage offerings
• Discover all Familux benefits here: Familux Benefits

We firmly believe that diversity and different perspectives strengthen our team. Every application is reviewed with equal attention, fairness, and respect.

KV-Mindestgehalt BG 1, € 2810 brutto /Monat auf Vollzeitbasis. Überzahlung je nach Qualifikation und Erfahrung vorgesehen

Be part of our culinary future!

Here at Familux, we’re currently planning something very special:
Together with top chef Mike Süsser, we’re creating a new à la carte restaurant at the Dachsteinkönig that offers creative and modern interpretations of high-quality, regional ingredients. A stylish, cozy atmosphere and a live cooking experience over an open fire make a visit to Firedeck a true highlight for all the senses.

To ensure this project becomes the culinary centerpiece of our resorts, we’re looking for you: a passionate Chef de Cuisine (m/f/d) who enjoys redefining moments of indulgence and delighting guests with artisanal skill and creativity.

👉 You can find all the details about the planned renovation HERE

Purpose of the Position:

As Chef de Cuisine, you’ll be responsible—under the resort’s Executive Chef—for the operational, technical, and financial management of the restaurant. You’ll play a key role in shaping the culinary offerings, ensure quality standards are met, lead the kitchen team with clarity and motivation, and bear full responsibility for the success of the à la carte concept.

Your main responsibilities:

• Managing all kitchen operations—organizational, technical, and personnel-related
• Developing and implementing creative, seasonal à la carte menus with a distinctive culinary style, in exclusive collaboration with Mike Süsser
• Leading, motivating, and developing the kitchen team
• Active involvement in day-to-day operations and ensuring smooth workflow in the kitchen
• Responsibility for purchasing, cost calculations, food cost, and the ongoing optimization of the cost structure
• Responsibility for work schedules, shift rosters, inventory counts, and general financial management of the kitchen
• Compliance with and monitoring of all hygiene and quality standards in accordance with HACCP

A given for you, of course:

• You have strong leadership skills and serve as a role model
• Creativity and a passion for high-quality cuisine
• You’re a natural organizer, resilient, and flexible
• Attention to quality and detail
• Entrepreneurial mindset and business acumen
• Ability to work in a team, strong communication skills, and loyalty
• You enjoy playing the role of host and collaborating across departments
• Very good German skills; English is a plus

Here’s what you can expect:

• Pre-opening of a completely new restaurant concept
• Creative freedom from the very beginning
• An independent team with no need to switch between hotel and restaurant operations
• Regular working hours during afternoon and evening shifts, no split shifts
• Monday and Tuesday as fixed days off
• Working hours from approximately 2:00 PM to 10:30 PM
• More free time and predictability thanks to a clear shift schedule

And as part of our Familux Family, we guarantee you

• More than just “all-inclusive” (buffet for breakfast, lunch, and dinner, as well as snacks and, of course, drinks—even on your days off)
• Free enrollment in the Familux Academy—a training program with 120 courses
• An innovative sales and quality bonus system
• A unique local bonus* of up to €300 gross in addition (if you don’t need accommodation from us)
• Free use of the entire hotel facilities (gym, indoor pool, outdoor pool, sports hall, sauna, Wi-Fi, bike rentals for excursions, and much more...)
• If needed, childcare for your own children at the kids’ club
• Employee Referral Program
• % off spa treatments and % off product purchases as well as F&B
• Optional Sunday bonus—after 1 year of service
• Electric car option and bike leasing available upon request and based on length of service

We believe that diversity and different perspectives strengthen our team. Every application is reviewed with equal attention and fairness.

Minimum salary under the collective bargaining agreement: €3,290 gross per month on a full-time basis. Higher pay may be offered depending on qualifications and experience.

Be part of our culinary future!

Here at Familux, we’re currently planning something very special:
Together with top chef Mike Süsser, we’re creating a new à la carte restaurant at the Dachsteinkönig that offers creative and modern interpretations of high-quality, regional ingredients. A stylish, cozy atmosphere and a live cooking experience over an open fire make a visit to Firedeck a true highlight for all the senses.

To ensure this project becomes the culinary centerpiece of our resorts, we’re looking for you: a passionate Head Sommelier & Host (m/f/d) who, with expertise, personality, and genuine hospitality, creates special moments of enjoyment and plays a key role in shaping the wine and beverage culture at Firedeck .

👉 You can find all the details about the planned renovation HERE

Purpose of the Position:

As Head Sommelier & Host, you’ll be the central figure in Firedeck’s service team. You’ll inspire our guests with your passion for wine, cuisine, and hospitality, and work together with the kitchen team to create an extraordinary dining experience. With your expertise, you’ll shape the restaurant’s wine and beverage culture and play a key role in the success of the new à la carte concept.

Your main responsibilities:

• Responsibility for the entire wine and beverage menu at Firedeck
• Teamwork is a top priority, whether it involves wine procurement, event planning, or making changes
• Advising our guests on the selection of wines, champagnes, spirits, and non-alcoholic beverages
• Developing and continuously optimizing a high-quality, contemporary wine selection
• Providing expert support and training to the service team in the area of wine and beverages
• Conducting tastings and creating special culinary experiences
• Acting as an active host and providing personalized attention to our guests
• Managing the wine cellar, placing orders, conducting inventory counts, and tracking cost of goods sold
• Ensuring the highest standards of quality and service

When you work at Familux Resorts, you’re not just a number in the system. You’re not just an employee. You’re a member of the family!

This goes without saying for you

• Completed training in the hospitality or food service industry
• Ideally, completed sommelier training or a comparable qualification
• In-depth knowledge of wine, beverages, and cuisine
• A passion for hospitality and excellent service
• Confident, professional, and well-groomed demeanor
• Enjoyment of direct guest contact and providing personalized recommendations
• Willingness to work as part of a team—dedication, reliability, independence, and punctuality

• Very good German skills; English is a plus

Here’s what you can expect:

• Pre-opening of a completely new restaurant concept
• The opportunity to help shape the wine and beverage culture at Firedeck from the very beginning
• An independent team without having to switch between hotel and restaurant operations
• A high-quality culinary environment
• Regular working hours during afternoon and evening service, no split shifts
• Monday and Tuesday as fixed days off
• More free time and predictability thanks to a clear shift model
• Working hours from approximately 2:00 PM to 10:30 PM
• Plenty of room for your own ideas, creativity, and personal growth

Become part of our family! Don’thesitate —feel free to reach out to us anytime. We’re really looking forward to meeting you!

Minimum salary under the collective bargaining agreement (CBA): Pay Grade 2, €2,804 gross per month on a full-time basis. Higher pay may be offered depending on qualifications and experience.